Program 01 — Customer Engagement Platforms

You just sat through the taster. The full program runs six weeks.

Ninety minutes covered the shape of the thing. Behind it sits a 12-session program on Braze and Customer.io — and behind that, six more programs covering the rest of the modern growth stack.

MarTech Series 7 programs · bought one at a time
Join the Waitlist

₦5,000 · 30% off at launch, pre-launch resources, priority on 45 seats.

Why this matters

Four reasons this is worth paying for.

01

Most teams here are still sending one email to everyone.

Batch-and-blast, no lifecycle logic underneath it — that's the default across most growth teams in Africa. Retention is what funds growth. Another acquisition channel doesn't fix a product people stop using, and retention is the piece most teams skip. This program is six weeks spent on the part that gets skipped.

02

Braze and Customer.io are already running here.

Flutterwave. Paystack. Andela. Kuda. These platforms are deployed inside real African companies today. Whether you want to be hired by one of those teams or compete with one, this is the software sitting on the other side of the table. It isn't theoretical tooling.

03

Lagos and Nairobi are hiring for this faster than people can learn it.

Hiring data out of both cities points the same way: demand for people who can actually operate these platforms outpaces supply by roughly three to one. That ratio is the practical argument for doing this now rather than later.

04

It doesn't end in a quiz.

Every learner finishes having built a real lifecycle campaign for their own product. Not a case study handed to you, not a multiple-choice score — a build you can point at afterwards instead of describing.

Six weeks from now: two platforms you can operate hands-on, and one lifecycle campaign you built for your own product. The waitlist below is how you get in first, and at 30% off.

The map

Seven programs. One stack.

Each program covers one layer of the growth stack and the tools operators actually use in it. Program 01 is open. The rest are written but not yet scheduled.

01

Customer Engagement Platforms

Braze, Customer.io · 6 weeks

Available now
02

Product Analytics

Mixpanel, Amplitude · 6 weeks

Not yet scheduled
03

B2B Data Enrichment & Prospecting

Apollo.io, Clay · 6 weeks

Not yet scheduled
04

B2B CRM & Outreach

HubSpot, Outreach.io · 6 weeks

Not yet scheduled
05

Attribution & Mobile Measurement

AppsFlyer, Adjust · 6 weeks

Not yet scheduled
06

Social Media & Content Publishing

Buffer, Sprout Social · 5 weeks

Not yet scheduled
07

AI, Automation & Tag Connectors

Segment, n8n / LLM Agents · 7 weeks

Not yet scheduled

Each program is bought and completed on its own — you are never asked to buy the series upfront. Finish one, and the next opens up. Programs run roughly back-to-back, one at a time. Program 01 is the only one with a confirmed cohort right now; dates for 02–07 depend on scheduling and speakers, and aren't set.

The zoom — Program 01

Customer Engagement Platforms, in full.

What you just sat through was the taster. Here's the full program.

6 weeksWeek 6 is the capstone
12 sessionsTwo per week
90 minutesPer session
VirtualDelivered virtually — platform confirmed with the cohort
CertificateOn completion
45 learnersCohort cap
Week 1Foundations: Lifecycle Thinking & CEP Landscape
Session 1 — The Lifecycle Revenue Model

How retention drives 60–80% of SaaS and fintech revenue, the 5-stage engagement framework, and mapping your own product against it.

Session 2 — CEP Market Landscape

Full ecosystem map — Braze, Customer.io, Iterable, CleverTap, MoEngage, Intercom, Klaviyo — plus the 12-point tool selection framework.

Week 2Braze: Architecture & Core Features
Session 3 — Braze architecture

User profiles, custom events, SDK integration, data-point billing and the cost guardrails that keep a bill predictable.

Session 4 — Braze Canvas

Building multi-step user journeys. Hands-on: a 5-step mobile onboarding Canvas.

Week 3Braze: Advanced Features & Channels
Session 5 — Push, in-app, content cards, Liquid

Personalisation with Liquid across each surface. Hands-on: a re-engagement push campaign.

Session 6 — Braze email, SMS, WhatsApp

Deliverability setup and cost management across channels.

Week 4Customer.io: Architecture & Core Features
Session 7 — Customer.io architecture

Workspace setup, people-based billing, and list hygiene.

Session 8 — Journeys & Broadcasts

Hands-on: a trial-to-paid conversion journey.

Week 5Customer.io: Advanced & Comparative Analysis
Session 9 — Advanced Customer.io

Webhooks, data pipelines, and multi-channel testing methodology.

Session 10 — Braze vs Customer.io, head-to-head

Total cost of ownership, when to migrate, and when to run both.

Week 6Capstone, Best Practices & Cost Management
Session 11 — The 10 most common CEP mistakes

What goes wrong in practice, plus a full cost-management deep dive.

Session 12 — Capstone presentations

Learners present the lifecycle campaign they built for their own product. Graduation and certificate.

This is a paid program. The price is confirmed with waitlist members directly and is not listed on this page. It is cohort-based and capped at 45 learners.

Why join the waitlist

Waiting for the public announcement costs you four things.

Each of these is a specific, checkable difference between joining now and joining when the cohort is announced publicly.

01 — Price

30% off the program price

A fixed 30% reduction on the program price when enrolment opens. It applies to waitlist members only, and it is not reinstated after public signup opens.

02 — Resources

The CEP Selection Scorecard and the 12-Point Tool Selection Framework

Both go out to waitlist members before the cohort starts. They're the same instruments used in Session 2 to choose between Braze, Customer.io, Iterable, CleverTap, MoEngage, Intercom and Klaviyo.

03 — Input

A say in scheduling and content before the cohort locks

Waitlist members are asked which session times work and which parts of the curriculum to weight more heavily. Once the cohort is locked, that window is closed.

04 — Seats

Priority on 45 seats

The cohort is capped at 45 learners. Waitlist members are offered seats before public signup opens, which means the public list is working with whatever is left.

How to join

One step.

Pay ₦5,000 and take your place on the waitlist.

₦5,000 One-off waitlist fee

After payment you receive a WhatsApp link with your early-access information — the pre-launch resources, the scheduling input round, and your seat priority when enrolment opens. The program price itself is confirmed with you inside that group.

This waitlist is for Program 01 — Customer Engagement Platforms, the only program with a confirmed cohort. Interest in Programs 02–07 is captured on the waitlist form; there is no payment or discount attached to those yet.

FAQ

Four things people ask.

Is this virtual or in-person?

Virtual. The platform will be confirmed with the cohort.

Do I have to buy the whole series?

No. You pay program by program, starting with whichever one you're interested in. Finishing one opens the next.

What do I get for the ₦5,000?

30% off the program price at launch, the pre-launch resources (the CEP Selection Scorecard and the 12-Point Tool Selection Framework), priority access to the 45 cohort seats before public signup, and the WhatsApp early-access group.

What if I'm interested in a program other than Customer Engagement Platforms?

Tick it on the waitlist form to register interest — no payment or discount is attached to it yet. Program 01 is the only program with a confirmed cohort and payment right now. We'll follow up separately once the others have dates.